About Us
Your Scientific Marketplace for Unrivaled Choice and Convenience
As the premier scientific marketplace, the Fisher Scientific channel has defined choice and convenience for over a century. Today, we offer a comprehensive portfolio of more than 2 million products from over 2,000 suppliers, including all the major global brands, together with extensive support services to deliver an unrivaled selection of innovative yet practical solutions from a single source.
Whatever your area of focus across a variety of sectors—from the pharmaceutical and biotech industries to clinical diagnostic and research laboratories, from hospitals, universities, and government agencies to environmental analysis and industrial process control—our team is ready to help you increase productivity and drive innovation with greater ease and efficiency than ever before.
The Fisher Scientific channel can serve customers through the entire cycle from discovery and analysis through to production and delivery.
Our lab and production essentials include:
- Reagents and chemicals
- Equipment and instruments
- Consumables
- Manufacturing materials
- Safety products
- Support services
Our Business Solutions and Interest Areas
SureTRACE+: An Enhanced Service
SureTRACE+ is like our SureTRACE program. However, as the name suggests, SureTRACE+ provides you with the next level of service.
Tailored Interest Areas
Whatever your business type, we have experts to assist you in your product choice.
Visit our website Interest Areas to view information pertinent to your business and area of research:
Explore products by discipline or application, such as genomics, proteomics, cell biology and microbiology, or by brand. Find our life science offers or view our featured life science products. Use our Antibody Search tool.
Explore easily by application: analytical sciences, research or bioreagents. Learn about our chemical services or use our Chemical Stucture Search tool.
Navigate the product groups used during the different stages of a chromatography workflow, including solvents, standards and columns, vials and closures, and chromatography papers. Search within specific brands to find the products you are looking for.
The Fisher Scientific channel can help to keep you safe at work. Visit our safety pages to navigate our range of PPE and other safety products from our key safety partners.
The Fisher Scientific channel is able to provide you with a complete offering of products, services and solutions to support you across your pharmaceutical drug discovery and developmental workflow. Visit our BioPharma minisite to discover more and learn about how our SureTRACE program can provide you with guaranteed access to certificates and change notifications.
Whether you work in
- Food Safety, Beverage, and Agriculture
- Diagnostic, Testing Labs, and Medical Devices
- Energy Storage, Mobility Solutions, and Battery Industries
- Chemical, Performance Materials (PFM), and Cosmetic Industries
we provide solutions for you. Visit our Industry minisites to find relevant workflow brochures and other product search tools to help you find the products you need.
As a trusted partner, we accompany emerging biotech companies on the long, costly and complex journey from research in discovery to commercialisation. Serving as the one-stop shop, we support fast-growing biotech companies in the production of biologics through all phases of development. We work closely with our customers to provide the right high-quality products, services, expertise and technical support to help them reach milestones faster.
Visit our Research Areas to find out more:
eBusiness Solutions
We have digital solutions that save you time. Whether using Punchout or EDI you can:
- Reduce indirect costs by automating your processes
- Increase accuracy
- Speed up delivery
We can create order approval flows to help control your spend. Our eSolutions team can help you with implementation.
Shop Window
Our shop window is a dynamic, fully interactive web catalog, providing:
- Real-time stock availability
- SDS data sheets
- Product certificates
- Product search tools
- Antibody search tools
- Chemical structure search tools
- Account dashboards
Customers have confidence in our eBusiness offering - over 70% of all our orders worldwide are transacted online.
For more information about how to use our Shop Window, visit our Help and Support Center.
European Customer Service and Distribution Network
Customer Service
Our customer service team are here to support you, with:
- 300 Agents
- 13 Languages covered
- Six locations servicing 15 countries
Processing more than 2.5 million sales order lines per year, that's almost 10,000 lines each working day!
Visit our Help & Support Center
First Class Distribution Network
Eight distribution centres handle our deliveries using one of our 925 trucks or an approved carrier ensuring your product arrives speedily and safely.
We offer consolidated and scheduled shipments with track and trace, while bar-coded delivery notes using your own reference facilitate your booking in process.
Over 60,000m2 of warehouse space across Europe provides the space for our vast stockholding. Our storage capabilities include facilities for dangerous flammable products, oxidiser products, and poisons, as well as controlled ambient and refrigerated storage, to ensure the continued quality of our products.
Learn More
Extensive In-Field Support
- Over 320 Field Sales Representatives with deep technical expertise to offer scientific support and resources to help you make your purchasing decisions.
- Inside Sales team
- Specialists with technical qualifications and real laboratory experience equipped to understand your applications, offering hands-on experience and product advice. Segmented by business type, they understand the particular challenges you face.
- Industry Directors and Sales Managers to ensure your needs are met at a strategic level
- Business Development Managers to understand your requirements and prepare a contract proposal to fulfill these needs
Warehouse Locations
Customer Service Locations
Geel, Belgium Pardubice, Czech Republic Illkirch, France Schwerte, Germany Langenselbold, Germany Dublin, Ireland Milan, Italy Vilnius, Lithuania Bleiswijk, The Netherlands Landsmeer, The Netherlands Barcelona, Spain Madrid, Spain Gothenburg, Sweden Loughborough, UK 
All countries receive direct account management representation. Where no distribution centre or customer service facility is shown, the country is served from the nearest indicated location.
We provide customer service and logistics support to all locations via facilities at Schwerte.
Fisherbrand
The Fisherbrand™ portfolio is home to 11,000+ products guaranteed to fit your every need. There isn't a space in your lab that isn't a perfect place for our equipment, instruments, and consumables. We invite you to meet our Fisherbrand family and see how Fisherbrand can deliver you value-packed products that make your lab life easier.
Such is our confidence in our Fisherbrand products that we offer a 100% satisfaction guarantee.
Also part of the Fisherbrand family
European Compliance and Regulatory Support
Whilst we continually improve the quality of our products and services, we also ensure global regulatory compliance. Our European Compliance and Regulatory Support Team can offer robust advice and support around product compliance, providing requisite data including:
- Safety Data Sheets
- Certificates of Conformity
- Safe and secure delivery of dangerous goods
All Fisher Scientific channel sites maintain the appropriate certifications and registrations required by the regulators of the markets in which we sell our products. These certifications are part of our commitment to excellence and continous improvement in quality. They give customers confidence that a third party certification body regularly audits us. Given the diversity of our network across multiple geographies, our sites may hold different ISO certifications to the following standards:
Sustainability Program
The Fisher Scientific channel is committed to protecting the environment and helping you and other businesses around the world achieve net-zero and other sustainability goals.
Learn about our sustainability program
Cool Earth
The Fisher Scientific channel proudly supports Cool Earth.